The Bloom Experience

Cancellation Policy

Effective Date: February 22, 2026 Thank you for booking with The Bloom Lab. Please review the following booking terms prior to confirming your session. Payment & Confirmation All individual sessions must be paid in full at the time of booking. Your session time is not confirmed until payment has been successfully processed. Once booked, you will receive a confirmation email with session details. Scheduling & Rescheduling Sessions may be rescheduled with at least 24 hours’ notice. Requests made with less than 24 hours’ notice may result in the session being considered used. Rescheduling requests must be submitted via email or through the booking platform. Cancellations Individual sessions may be refunded only if they have not yet been scheduled. Once a session time has been confirmed, payments are non-refundable. Missed sessions or cancellations with less than 24 hours’ notice are not eligible for refund. Session Format Sessions are conducted virtually unless otherwise agreed upon. Clients are responsible for ensuring a stable internet connection and a private, distraction-free environment. Late Arrivals If you arrive late, the session will still end at the originally scheduled time. Extended time cannot be guaranteed. Scope of Service Coaching sessions are reflective and forward-focused. They do not constitute therapy, counseling, or crisis support. Respect & Professional Conduct The Bloom Lab reserves the right to discontinue services if communication becomes inappropriate, unsafe, or disrespectful.

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